Frequently Asked Questions

The Root Session is a complimentary forty-five-minute virtual conversation, and every program begins with one. We talk through what you shared in Your Health Story, what you are experiencing, what you have already tried, and what your weeks hold. Near the end, we discuss which program fits what you have described and what it involves. The Root Session is available once per prospective client, and completing one does not guarantee a place in a program.

Before we meet, you complete the required sections of Your Health Story and return your signed Root Session Agreement at least 48 hours before the conversation. Some questions allow “Not applicable,” “I am not sure,” or “I prefer not to answer,” and those are complete answers. I read what you write before we speak, so our forty-five minutes begin where you are rather than with the basics. If either is not received by the deadline, we find a new time that protects that preparation.

In the Root Session, we talk through what may fit your needs, time, capacity, and circumstances. What you choose next remains yours. If you decide to move forward with a program, your enrollment materials are added to your Healthie portal. Where possible, we establish a recurring session day and time based on mutual availability.

There is no pressure to enroll. The Root Session helps determine whether the work, timing, and fit make sense for both of us. If another kind of support would be more appropriate, I may point you toward a relevant professional or resource when reasonably available.

Each program follows the Support The Root Method. You choose the habit, it is shaped to hold on a hard day, and it is reviewed before another is considered. Education is specific to perimenopause, menopause, and the years beyond.

Support The Root works with clients age 18 or older who are located in the United States. Sessions are held virtually through Healthie and scheduled in Eastern Time.

A physician diagnoses and treats medical conditions, and a registered dietitian may provide medical nutrition therapy. Health coaching does not diagnose, treat, or provide medical nutrition therapy. It focuses on habits, routines, behavior change, and accountability.

I am a Certified Integrative Nutrition Health Coach and hold the mindbodygreen perimenopause and menopause+ Certificate of Completion. I also hold a Bachelor of Science in Healthcare Management.

Results vary, and no outcome is promised. Coaching follows a structured process in which you choose the habit, shape it to the Hardest-Day Standard, review how it is working, and adjust it when needed.

We use the Hardest-Day Standard from the beginning. If a habit does not hold, we look at what got in the way and resize or replace it before moving forward.

We review any current habit work, explore the area planned for that session, and bring in relevant education. From the conversation, you choose one habit, shape it to the Hardest-Day Standard, and decide what accountability will support it.

You choose the habit from the conversation in that session. Before another is added, we review how consistently it happened, how manageable it felt, and whether it is ready to build on.

I do not recommend or direct hormone therapy, interpret lab results, or create individualized supplement protocols. Those decisions stay with your licensed healthcare providers. The full scope of coaching is outlined in the Coaching Partnership Agreement.

Pregnancy or postpartum does not rule out coaching, but Support The Root does not provide pregnancy-specific or postpartum-specific care. Whether coaching is appropriate depends on the support you are seeking. Full scope terms are outlined in the Coaching Partnership Agreement.

Support The Root is not a HIPAA-covered entity. What you share in coaching is treated as confidential, subject to the limited exceptions described in your Coaching Partnership Agreement. Additional privacy information is available in the Privacy Policy.

Rooted includes three 60-minute sessions, ordinarily scheduled weekly, followed by a 75-minute final session that includes Root Completion.

Root Restore includes five 60-minute sessions, ordinarily scheduled approximately every other week, followed by a 75-minute final session that includes Root Completion.

Deeply Rooted includes eleven 60-minute sessions, ordinarily scheduled approximately every other week, followed by a 90-minute final session that includes Root Completion. Session Six includes the Pivot Session.

Scheduling is subject to mutual availability. Rooted is not available from the second week of November through the second week of January.

The every-other-week rhythm gives each habit time to be practiced, reviewed, and adjusted before the work moves forward.

Programs include one-on-one virtual sessions through Healthie, a program guide, Portal Messaging, and journal access. Every program ends with Root Completion in the final session.

Root Completion takes place inside the final session of every program. We reflect on what you built, what you want to protect, and what you want to carry forward.

A Single Session is a standalone 60-minute coaching session at $275, available after a Root Session for a woman who wants one focused coaching conversation without entering a program. A Root Renewal Session is a 60-minute session at $275 for clients who have completed Rooted, Root Restore, or Deeply Rooted and want to return for a one-time renewal conversation after their program has ended.

Payments are processed through Healthie. Your program investment, payment option, and payment schedule are confirmed before enrollment in Schedule A: Program Investment and Payment Schedule. Full payment terms are outlined in the Client Handbook.

Sessions may be rescheduled with at least 24 hours’ notice, and cancellations without rescheduling require at least 48 hours’ notice. Full late-change, no-show, and rescheduling terms are outlined in the Client Handbook.

Launching rates are available for a limited period. If you enroll during that period, the rate confirmed for your enrollment is locked. Current eligibility, waitlist, and expiration terms are shown on the applicable program and enrollment materials.